Customer Service Specialist (Mandarin)

Updated: April 18, 2024 07:57 PM GMT

ManpowerGroup Malaysia

George Town, Penang

Requirements
• Must have experience in Customer service/Call center.
• Fluent in Mandarin & English language
• Shift : Rotational

Responsibility
• Answer inbound calls in a timely and friendly manner
• Reply to queries sent through bank’s Contact Us inquiry form
• Reach out to customers for information/documents in supporting Request for Information (“RFI”) from KYC, AML, risk and operations teams
• Perform call back with customers for transaction confirmations
• Respond to customers’ queries and concerns with the aim of achieving first call resolution

Benefits
• Language Allowance : RM 300
• Night shift allowance: RM 30 per night
• 5 days working
• Permanent Job

Additional Benefits
• Medical and Hospitalization Leave
• EPF / SOCSO / PCB
• Annual Leave
• Training Provided
• 5 Working Days
• Overtime Pay
• Performance Bonus
• Annual Bonus

For more details, please contact us on below Details to apply:-

Email- payal.s@manpower.com.my

WhatsApp: +603-92129538 More Detail