EUC Remote Center Support Intern

Updated: April 18, 2024 03:39 PM GMT

GM Financial

Bogotá, Bogota

Why GMF?

GM Financial International Operations conducts business in Latin America and China. International Operations offers a wide range of wholesale and retail automotive financing products to dealers and their customers. The strength of the international business lies in its ability to tailor its products to meet unique dealer needs, consumer preferences and national requirements in local markets. Latin American country operations include Brazil, Chile, Colombia, Mexico, and Peru.

About the role

The Remote Center Support Intern will provide technical support, via phone, email, on-site and other means of communication to all GMF employees. Responsible for assisting with researching and documenting resolutions for all escalated tier I technical support issues from GMF Remote Center Users.

Assist in the installation, configuration and diagnoses of laptop / desktop hardware / software related issues for remote center users to determine proper solution / course of action.

Also will... More Detail