Part-Time IT Support Analyst

Updated: April 18, 2024 02:31 PM GMT

KPMG Canada

Abbotsford, BC

Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world.

The Support Analyst is responsible for providing IT support to our internal users for O365, Teams, Windows 10, TaxPrep and several other applications including internal custom applications.

Support is primarily provided remotely (working from home) working approximately 20 hours per week between 6 00 am to 9 00pm local time and can include some weekends or holidays.

The Part-Time Support Analyst can be located anywhere in Canada or close to any local KPMG office and would be an ideal opportunity for students or new-grads looking to learn valuable work experience in the field of IT!

What You Will Do
• Troubleshoot and resolve Level 1/ and 2 support issues from various support channels (phone calls, chats, self-service tickets); document and escalate issues further as required
• Record all incident... More Detail