Senior Support Executive Job

Walkover Web Solutions Pvt. Ltd.

Neemrana, Rajasthan (+21 others)

Description

We are looking for a Senior Support Executive to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software problems and help our customers with our services. Senior Support Executive responsibilities include handling technical support associates and being familiar with using remote desktop connections to provide immediate support. You will use email, chat, and call to give clients quick answers to product-related queries. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals. If you’re naturally a helper, enjoy assisting people with software queries, and are able to explain technical details simply, we’d like to e-meet you. Ultimately, you will be a person our customer's trust. They will rely on you to provide timely and accurate solutions to their technical and non-technical queries.

Responsibilities

• Managing the team of... More Detail

Apply Now

Similar Jobs

Companies Hiring in Chaubara, Rajasthan

HDFC Bank

Flipkart

BharatPe

Tata Motors

Zomato

Jio Mart

Reliance Industries Ltd

Healthcare and Medical

Dhani Loans and Services Ltd

PhonePe

Adidas

Digitron Softwares and Technology

Tata Consultancy Services

Sonata Software

Ecom Express

Myntra

GoMechanic

Yes Bank Limited

Adani Group

Paytm