IT Support Technician

Mica Hardware

Dolphin Coast

Duties and responsibilities of the job :
• Installing and configuring computer hardware, software, networks, printers and scanners
• Installing, monitoring, and maintaining computer systems backups and networks
• In Depth Microsoft 365 Knowledge (Teams, SharePoint, OneDrive & Office Suite)
• Responding in a timely manner to service issues and requests
• Providing technical support across the company (this may be in person or remotely)
• Repairing and replacing equipment as necessary
• Testing new technology
• Be able to work independently and give a report on daily tasks.
• Assisting in organizing office equipment
• Knowledge on Unifi Managed Switches & Access Points

Qualifications & Experience:
• Matric
• Minimum - Comptia A + and N+ (International exam certifications only will be accepted).
• Any additional qualifications in the relevant field will be a bonus
• 3+ years of experience in a similar role

Qualities that candidates are expected to display :
• Good interpersonal... More Detail

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