Guest Experience Supervisor (Front Office Supervisor)

Marriott International, Inc

Mahikeng

Job Number 24046342

Job Category Rooms & Guest Services Operations

Location Protea Hotel Mahikeng, 80 Nelson Mandela Drive, Mahikeng, South Africa, South Africa VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

POSITION SUMMARY

Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure... More Detail

Apply Now

Similar Jobs

Companies Hiring in Mahikeng, North West

CBH

North-West University / Noordwes-Universiteit

North-West University

Bontle Consulting & Services

Department of Justice and Constitutional Development (DOJ&CD)

Glasshouse Recruiting

LatinHire

Do More Placements

FNB South Africa

Nepomuceno Logistics

Tsebo Solutions Group

Ackermans

Recruitment At A Click

International School

Motus Aftermarket Parts

Kone Solutions (Pty) Ltd

G4S

MOTUS HOLDINGS LIMITED

North West University

Marriott International