Member Liaison Officer

Updated: April 18, 2024 04:43 AM GMT

Polmed ZA

East London

The purpose of the role is to travel to interact with all beneficiaries of the Scheme to promote behaviour modification towards a healthy lifestyle through effective communication and beneficiary education. The role also serves to collect data from members, resolve/refer beneficiary queries, link beneficiaries to Administrator/Managed Care as well as educate beneficiaries on Scheme digital platforms. Extensive liaison with Employee Health and Wellness (EHW) component of the SAPS Eastern Cape as well as station commanders in the province.

Responsibilities

· Educate beneficiaries on healthy lifestyle benefits.

· Analyse beneficiary health and claims data and implement strategies to improve beneficiary health status;

· Analyses data and generates insights on key health trends impacting on members in designated regions;

· Delivers health promotion campaigns for designated areas - including peer education, information dissemination,

targeted events and initiatives;

· Mobilises... More Detail