Customer Support Advisor (Remote in Portugal)

Updated: April 17, 2024 03:19 PM GMT

Otonomee

Lisbon

About The Role

We are looking for a Customer Support Advisor to join the team in Portugal.

This is a full-time, work-from-home position based in Portugal. The only commute you will need to worry about is getting to your home desk.

Annual Gross Salary: 15,250 euros (inclusive of holiday allowances).

Allowances: 20 euros per month for internet allowance and 7.63 euros per day for meal allowance.

Schedule: Monday to Friday - 8hour shift basis scheduled between the hours of 12 pm and 12 am

An exciting opportunity for an experienced Customer Support Agent with a customer-centric approach.

What You'll Be Doing
• Customer Support:
• Resolve customer issues related to purchase, orders Resolve customer issues related to purchases, orders, shipping, and warranties with precision.
• Provide attentive responses to customers that incorporate a thorough understanding of their concerns and offer step-by-step guidance and solutions to satisfy questions or remedy issues
• Customer... More Detail