Site Operations Director - Bacolod City
Updated: April 17, 2024 02:56 PM GMT
Confidential
Bacolod, Negros OccidentalSUMMARY
The Site Account Operations Director plans, coordinates, directs and supervises all aspects of the support service delivery for a specific client account. The account can be located over multiple centers in different cities. This position ensures full support to Business unit owner client interaction related to service delivery, planning, ensuring client satisfaction, profitability (Gross Profit and/or Managers Operating Income) and providing account direction.
RESPONSIBILITIES
• Manage all aspects of client operations including planning, development, implementation, and maintenance for the account
• Manage day-to-day service delivery through Senior managers / Managers. Provide effective coaching to the managers in a timely manner.
• Meet or exceed account objectives for revenue, gross profit, quality and customer satisfaction
• Develop and maintain client rapport and complete satisfaction with contract and customer services
• Develop, grow, and maintain employee... More Detail
Similar Jobs
Companies Hiring in Bacolod, Western Visayas
TTEC
Neksjob
TASQ Staffing Solutions
Neksjob
Robinsons Land Corporation
Neksjob Philippines
Global Strategic Business Process Solutions Inc.
Centerline
Pathcutters
SM Supermalls
SGV
Complete Development
Acacia Hotel Bacolod
ADM
Stark Asia Solutions Inc.
Ubiquity
Little Farmers Coffee
BDO Unibank
Negros Women for Tomorrow Foundation
Metropolitan Bank & Trust Company
New Jobs Posted in Bacolod, Western Visayas
Latest Jobs in Bacolod, Western Visayas
-
BPO Agents - Mass Hiring - Start Immediately
Neksjob -
Electrician
Geoplan Philippines, Inc. -
Front Desk Officer
NSDMM Management Services Inc. -
Call Center Agent - Bacolod
TASQ Staffing Solutions -
RF/EME Technical Writer I
Centerline -
Call Center Agents / (CSR) 18-25k Pay / Bacolod Site
Neksjob -
Digital Administrator (Spanish & English)
Clark Outsourcing -
Accounting Staff
Centerline -
Intake Coordinator
Clark Outsourcing -
HR Manager
Centerline