Indigo Recruitment - Jobs Near Me - Customer Service Manager Post

Updated: April 17, 2024 07:25 AM GMT

Indigo

Vedachalam Nagar Extension, Kanchipuram, Tamil Nadu (+41 others)

Indigo Recruitment

We are looking for a talented and experienced Customer Service Manager to join our team. The ideal candidate will have a strong understanding of customer service principles and practices, as well as experience in managing and developing customer service teams. The Customer Service Manager will be responsible for overseeing the day-to-day operations of the customer service department, as well as developing and implementing strategies to improve customer satisfaction.

Indigo Jobs Work From Home

Responsibilities:

• Oversee the day-to-day operations of the customer service department

• Manage and develop customer service team members

• Develop and implement strategies to improve customer satisfaction

• Resolve customer complaints and issues

• Track and report on customer service metrics

• Represent Indigo to customers and stakeholders

Indigo Jobs Near Me

Skills:

• Strong understanding of customer service principles and practices

• Experience in managing and... More Detail