Specialist, Customer CARE

Updated: April 17, 2024 05:00 AM GMT

Cimpress/Vista

Taguig, Metro Manila

Specialist – Customer Care

Position Title: Specialist, Customer Care

Department: CARE Operations

Domain: Customer Care

Job level: SU2

Reports to: Supervisor, CARE Operations

Who We Are:

Our Global Customer Value (CARE) is responsible for delivering personalized expertise with our marketing, design, and digital services. We’re obsessed with enabling small and medium businesses to create extraordinary experiences while maximizing the potential of their brand. We are there for our customer’s marketing needs throughout their business journey. The Global English Customer Care Specialist handles customer service inquiries regarding Vista products, services, and site navigation in a professional and efficient manner. Global English Customer Care Specialist also delivers seamless omnichannel experience support on all platforms such as Voice, Chat, and Email in the US, UK, Canada, and ANZS.

What You Will Do:
• Frontline representative to support Vista customers via Phone, Email, and/or... More Detail