IT Support Specialist

Updated: April 16, 2024 08:00 AM GMT

Promatic Nigeria

Enugu

Responsibilities: (You will be trained)
• Prepare slot machines for shipment by installing software updates, configuring settings, and ensuring compliance with IT Standard Operating Procedures.
• Ensure accurate documentation of machine numbers, site names & addresses and promptly forward to Poland for Back Office documentation.
• Install slot machines at Partner locations,
• Prompt retrieval of slot machines ensuring all equipment is accounted for and securely transported.
• Manage the warehousing of slot machines, maintaining accurate inventory records and ensuring proper storage procedures are followed.
• Troubleshoot technical issues with slot machines, diagnosing and resolving hardware and software problems to ensure minimal downtime.
• Document all service activities and maintain detailed records.
• Stay up-to-date on industry trends and advancements in slot machine technology.
• Adhere to all safety protocols and maintain a clean and organized work environment.

Requirements:
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