Services Controller

Updated: April 16, 2024 05:56 AM GMT

Triple R Engineeering Ltd

Uckfield

We are seeking a highly motivated and detail-oriented Service Controller to join our team. As a Service Controller, you will be responsible for providing exceptional service and support to our engineers. This is a great opportunity for someone who enjoys working in a fast-paced environment and has a passion for delivering excellent service.

This is a full-time on-site Service Controller role located in Uckfield. The Service Controller will be responsible for monitoring and controlling the flow of services provided by the company, ensuring that all services are delivered on-time and to the highest standards. The Service Controller will also be responsible for managing and developing relationships with customers, as well as overseeing the scheduling of technicians and engineers.

Responsibilities:

- Handle incoming customer inquiries via phone, email, and chat

- Provide accurate and timely information to customers regarding product features, pricing, and availability

- Process... More Detail