Information Technology Support Engineer

Updated: April 16, 2024 05:50 AM GMT

Allegiance Technology

Shrewsbury

IT Support Engineer

My client, a Microsoft Partnered Managed Services & Telecommunications Provider, are looking to expand their team and are on the lookout for an experienced IT Support Engineer. With 50% of the role being field based, you would be travelling out to clients’ sites and providing 1st - 3rd Line support around Shropshire, The Midlands and North Wales.

Role: IT Support Engineer

Salary: up to £35,000

Location: Shrewsbury

Key Responsibilities:
• * Providing 1st- 3rd Line Support to clients and end-users
• * Travelling to clients sites and providing in-person support
• * Being involved within Project work such as brand new Office implementations, migrations, hardware deployments.
• * Configuring new Desktops and Laptops.
• * Involved within clients Infrastructure changes and works.
• * Providing high-level customer service at all times.

Technical Skills:
• * Previous IT support experience, at least 2 years
• * Ideally experience of working for a Managed Service... More Detail