guest service representative

Updated: April 16, 2024 02:39 AM GMT

Government of Canada - Central

Bancroft, ON

Overview Languages

English
Education
• No degree, certificate or diploma
Experience

Will train
Work setting
• Hotel, motel, resort
Responsibilities Tasks
• Register arriving guests and assign rooms
• Take, cancel and change room reservations
• Provide information on hotel facilities and services
• Process guests' departures, calculate charges and receive payments
• Answer telephone and relay telephone calls and messages
• Provide customer service
Experience and specialization Computer and technology knowledge
• Central reservation system (CRS)
• Internet
Additional information Transportation/travel information
• Own transportation
Work conditions and physical capabilities
• Attention to detail
• Fast-paced environment
Personal suitability
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player
Benefits Financial benefits
• As per collective agreement
•... More Detail