front desk hotel clerk Verified
Updated: April 16, 2024 02:31 AM GMT
Beausejour Hotel
Beausejour, MBEducation: Secondary (high) school graduation certificate. Work setting: Hotel, motel, resort. Tasks: Register arriving guests and assign rooms. Take, cancel and change room reservations. Provide information on hotel facilities and services. Investigate and resolve complaints and claims. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Perform light housekeeping and cleaning duties. Provide customer service. Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Overtime required. Standing for extended periods. Experience: 1 year to less than 2 years. More Detail
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