Systems Analyst, Mobile

EPCOR

Edmonton, AB

Highlights of the job

We are hiring 1 (one) full time, permanent Systems Analyst, Mobile position working out of Edmonton, AB.
The Systems Analyst, Mobile provides technology expertise to the Application Services department and EPCOR as a whole. They are responsible for maintaining, operating and enhancing EPCOR’s custom mobile applications. The Systems Analyst, Mobile will provide usability focused solutions which delight our customers.What you’d be responsible for

Reporting to the Manager, Web & Mobile, you would be accountable for but not limited to:
• Acting as an expert of EPCOR’s mobile & web applications and EPCOR’s mobile & web infrastructure. This includes a technical understanding of all applications in the mobile team and web team portfolio.
• Ensuring the delivery of optimal results against appropriate operational performance metrics:
• Incident Delivery and Responsiveness
• Delivery on Change Request estimations
• Customer Satisfaction Surveys
• System Availability
•... More Detail

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