International Customer Support Specialist

Updated: April 16, 2024 12:12 AM GMT

ibex. Pakistan

Karachi

Job Info:
• Company: ibex. Pakistan
• Position: International Customer Support Specialist
• Region: Karāchi, Sindh
• Seniority Level: Entry level
• Job Type: Full-time
• Industry: Outsourcing and Offshoring Consulting

Company Description

ibex delivers innovative business process outsourcing (BPO), digital marketing, and customer engagement solutions globally. With over 35,00 employees and cutting-edge technology, ibex provides exceptional customer experiences to leading companies across various sectors.

Role Description

This full-time onsite role in Karāchi involves providing multilingual customer service via phone, email, and chat. Responsibilities include troubleshooting customer issues related to orders, billing, and shipping. Strong communication and multitasking skills are essential.

Qualifications
• Fluency in English
• Customer support experience preferred
• Excellent verbal and written communication
• Ability to multitask in a fast-paced environment
• Strong... More Detail