Customer Service Representative

Updated: April 15, 2024 03:27 AM GMT

Neksjob Philippines

Cagayan de Oro, Misamis Oriental

Neksjob is an outsourcing and social enterprise that provides quality services to our clients locally and abroad. We are driven by the innate desire to bring about change by encouraging out of the box solutions to well-worn path challenges at a cost-effective rate. We aim to bridge the gap between countries and cultures, distance and time zones, to bring the world closer through the help of emerging technology.

The Role

You Will Be Responsible For
• Handling inbound calls and emails in a professional manner.
• Resolving customer inquiries and requests and ensuring strong customer satisfaction.
• Working with various internal teams to ensure prompt and accurate order processing and delivery.
• Escalating customer feedback as required.

Ideal Profile
• You have at least 1 year experience within a Customer Service role, ideally within the Telecommunications and Other Services industry.
• You possess excellent interpersonal as well as written and verbal communication skills.
• You have... More Detail