Customer Director Philippines

Updated: April 15, 2024 03:27 AM GMT

Alstom

Metro Manila

Req ID: 451292

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Job Purpose:
• Manage a portfolio of customers and be the single point of contact for customers.
• Grow business with customer, monitor project execution and profitability and ensure customer satisfaction and loyalty.

Key accountabilities:
• Act as the main point of contact for customer, and the prevalent authority on all customer issues.
• Champion a customer-centric culture across the company.
• Secure and regularly measure customer satisfaction.
• Guarantee the needed customer intelligence to feed back into our organization all business opportunities... More Detail