Engineer III, Field Service

Updated: April 15, 2024 02:23 AM GMT

myGwork - LGBTQ+ Business Community

Yokohama, Kanagawa

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

Job Description

Position Summary:

This position will support our customers, creating the best possible customer experience through technical support, installation, operator training and repair of Web & Metal gauging equipment. It will support our growing base across ANZ and APJ. This position has key responsibilities to ensure customer satisfaction and internal development of new engineers.

Key Responsibilities

On-site service work:
• Carry out quality technical and professional on-site installation and commissioning (I&C) of Thermo Scientific equipment which includes training the customer in the correct and safe operation and maintenance of the equipment.
• Cover any of the product lines commercialized in the APJ region by the CAD division.
• Provide onsite scheduled preventative maintenance and repairs of Thermo Fisher's equipment and attend to emergency breakdown... More Detail