Assistant Manager

Updated: April 15, 2024 12:51 AM GMT

Planet Fitness

Shrewsbury

Job Summary

The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club.

Full time: 40 hours per week. Mon-Thurs 2p-10p, Saturdays 9a-5p. (Asst Mgr can also earn up to a $200 bonus per month)

Essential Duties And Responsibilities
• Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
• Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.
• Assist with Staff Management and provide backup support to Club Manager as needed.
• Assist in scheduling and supervising staff.
• * Member service oversight - Ensuring staff is providing a superior customer experience at all times.
• * Assist in resolving or escalating employee issues or concerns.
• Involved in all... More Detail