Customer Experience Associate

Updated: April 14, 2024 09:33 PM GMT

TD Bank

Trail, BC

Work Location:

Trail, British Columbia, Canada

Hours:

15

Line of Business:

Personal & Commercial Banking

Pay Details:

We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Job Description:

KEY ACCOUNTABILITIES

CUSTOMER
• Create an exceptional customer experience with every customer interaction and contribute to the ongoing improvement of the overall branch customer experience through service and advice
• Complete a broad range of financial transactions (e.g., deposits, withdrawals, bill payments, and/or other transactions, as necessary) in an accurate and efficient manner
• Assist with responding and resolving customer concerns, escalating when necessary
• Identify customer needs and determine solutions to customer problems, and open a limited range of products and/or services for... More Detail