Customer Service Officer

Updated: April 14, 2024 08:34 PM GMT

DBS Bank

Mettupalayam, Tamil Nadu

Business Function

NDS Operations enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In NDS Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Job Purpose

The position ensures to:

Execute all aspects related to branch operations in a timely and effective manner

Ensure effective customer service

Achieve own targets and support the achievement of the branch target through effective upselling and cross-selling to the customers

Key Accountabilities

Fulfil all responsibilities in relation to:

Contribute to efficient operation of the branch through accurate & timely processing of customer related transactions and account maintenance

Ensure achievement of own targets and support branch target achievement through effective upselling... More Detail