Service Advisor
Updated: April 13, 2024 07:48 PM GMT
Avid Personnel Ltd
CreweCrewe
Salary £24,000- £30,000 (DOE)
Monday - Friday | Every 3rd Saturday
Looking for a new challenge?
We are thrilled to be recruiting exclusively for a family run business in Crewe, we are looking for a service advisor with amazing customer service.
Your Responsibilities
• Booking customer vehicles in for maintenance and/or repairs, and liaising with the workshop team to schedule the workload
• Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.
• Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls.
• Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time.
Your must haves
• Effectively communicate with clients regarding necessary service and repair tasks for their vehicles.
• Generate job cards using internal computer systems.
• Maintain and update customer and vehicle records.
• Prepare and finalize invoices.
•... More Detail
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