Teammate- Customer Support Associate

TaskUs

Antipolo, Rizal, Philippines

What does a TaskUs Teammate (Customer Support Associate) really do? Think of yourself as the backbone of the company, the employee that will provide the best customer experience to your clients. We make sure we get the best of the best, after all, we are a ridiculously good company so we make sure our employees are top notch.

As a Customer Support Associate (Teammate), you must provide the following to our clients:
• World-class service to our clients: you will do this in an accurate, efficient and respectful manner on every call as measured by different performance metrics.
• Good Customer Satisfaction and Experience: you will ensure that all calls are handled professionally based on the Quality Guidelines set by the Client.
• Meet and exceed client mandated KPI's (Key Performance Indicators): you will ensure consistent performance based on a continuous improvement model.
• Keep things confidential:all login and Passwords (both Internal & External) are kept confidential.
•... More Detail

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