Schedule Care Co-ordinators

Updated: April 13, 2024 01:40 PM GMT

NHS Ayrshire & Arran

West Karawang, Karawang, West Java

We are currently seeking adaptable, and patient focused candidates to work within our Scottish Ambulance Control Centres (ACCs) as part of our busy Scheduled Care team within the North, East and West ACCs.

This role involves national call handling, planning, and controlling our Patient Transport vehicles to ensure patients, where eligible are provided with Ambulance transport suitable for their needs. As part of this dynamic role, you will communicate with patients on the telephone, liaise with ambulance crews, Health Boards, and other organisations to ensure the effective running of the service.

Candidates must be able to demonstrate an ability to work effectively under pressure and with minimal supervision. Strong computer and keyboard skills (at least 30wpm) are essential, and evidence of effective communication and problem solving are required. Full system training will be provided.

Desired Skills

Good customer care

Attention to detail.

Ability to work in a team with... More Detail