IT Technician LATAM

Ceragon Networks

Asunción

Job Description

IT technician Latam

Ceragon is looking for a technical person who will provide frontal support to our employees.

Candidates should have a mix of technical and customer service skills, be passionate about technology, customer-oriented and patient.

This position is based in Paraguay, Asunción and roles involves:
• Handle incidents and service requests from end-user by following the standard methods and procedures.
• Install and configure computer hardware, operating systems and applications.
• Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
• Serve users, solving reported IT problems;

Job Requirements

Candidates need to have a very good experience with:
• 3-5 years of experience providing Corporate IT Technical Support in a global company
• Windows client installations (all versions) – a must.
• Hardware malfunctions & installations – a must.
• Software malfunctions & installations – a must.
• Printers malfunction ... More Detail

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