Service Advisor

Additional Resources

Foulridge, Colne

Service Advisor

Location: Colne, Lancashire

Salary: Basic £25,200 (OTE £32,600) + Excellent Benefits

Job Type: Full Time, Permanent, Monday - Friday

The Client:

Our client is a prominent automotive services provider, providing new and used cars at great price.

The Role:

As a Service Advisor, you will handle customer service and repair needs, document vehicle details accurately, optimise workshop capacity, and conduct recall procedures according to manufacturer guidelines.

Duties:

Handle customer service and vehicle repair needs efficiently and courteously.
Maintain department standards and promptly address customer complaints.
Provide estimates and liaise between customers and technicians.
Ensure proper invoicing and payment processing.
Maintain customer files and warranty documentation accurately.
Plan workshop capacity with the team and adhere to Manufacturer’s guidelines.
Ensure compliance with safety regulations and company policies.
Document repair orders accurately and... More Detail

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