Salesforce System Engineer

Indotronix Avani UK

Egham

Responsibilities
• Provide support to CRM users worldwide while working closely with Engineering teams to maintain the operational integrity of production systems.
• Provide efficient application support and administration, including incident resolution and problem management follow up based on knowledge articles, SOPs and Run Books
• Configure, support, and provide subject matter expertise for Salesforce's Sales and Service clouds.
• Maintenance and customization users, roles, profiles, groups, accounts, contacts, record types, sharing rules, custom objects, pick lists and page layout customization to support vital business functions
• Perform final Data Mapping and execution of Data import of any approved business requests into CRM
• Create reports and dashboards to perform data analysis and to troubleshoot and fix bugs
• Identify risks, deliver clear documentation, and work directly with internal stakeholders and external vendors to resolve escalations
• Develop and design data... More Detail

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