GP Receptionist

Updated: April 12, 2024 03:00 PM GMT

Cromer Group Practice

Cromer

Job summary

The post holder isresponsible for providing a high quality, professional reception andadministrative service to patients, doctors, nurses, staff, colleagues, healthservice professionals and others. TheMedical Receptionist is the first point of contact for patients and the generalpublic so it is essential that they present a professional and caring image ofthe practice and maintain strict confidentiality at all times. Responsible for ensuring enquiries from patients are efficiently andcourteously handled to a mutual satisfaction.

Main duties of the job

Tomake appointments and book patients in when they arrive for an appointment inaccordance with the practice appointment system and to provide a helpful andfriendly service to patients.

Tocomply with the protocols in place at the practice for the workflow ofcorrespondence.

Tohandle telephone calls into the service from patients, relatives and health careprofessionals confidently and appropriately, regularly providing and... More Detail