Complaints Handler

HLP Consulting Ltd

Stratford-upon-Avon

Are you passionate about providing exceptional customer service and resolving issues effectively? We are currently seeking a dedicated Complaints Handler to join our team]

As a key member of our customer service department, you will play a crucial role in addressing and resolving complaints in a timely and efficient manner.

Key Responsibilities
• Handling customer complaints promptly and professionally via telephone, email, or in person.
• Investigating complaints thoroughly to understand the root cause and identify appropriate solutions.
• Liaising with relevant departments and stakeholders to address customer concerns and implement corrective actions.
• Keeping detailed records of complaints and their resolutions.
• Providing regular updates to customers on the progress of their complaints.
• Identifying trends or recurring issues and making recommendations for process improvements.
• Ensuring compliance with company policies and regulatory requirements.

Requirements
• Previous... More Detail

Apply Now

Similar Jobs

Companies Hiring in Avon, England

ClickJobs.io

Vocative

WMJobs

Ribbons & Reeves

Recruit123

Creative Support

South Warwickshire NHS Foundation Trust

Bennett & Game Recruitment Limited

Leonardo UK Ltd

Howden Group Holdings

Avon cosmetics

Watson Communications

Energy Jobline

Ethero Strategic Staffing

Linnaeus

Stratford-on-Avon District Council

WRC World Resources Company

Consilium Recruit

KSM Recruitment Ltd

Pitch Consultants