Customer Care Specialist

Updated: April 12, 2024 01:02 PM GMT

Uniform Advantage Brands

San José Province, San José

**ABOUT UA/UNIFORM ADVANTAGE BRANDS**

As part of our expansion plans as a growing, global organization, Costa Rica was chosen to open a Shared Services Center, which started operations in December 2020. While our Costa Rica business office is based in the beautiful and sunny province of Heredia, at a convenient We Work building with wonderful co-working space, most of our global team members in Costa Rica are able to work exclusively from home.
• *WHAT YOU’LL DO**
- You’ll handle one of our company’s highest-profile and most important roles: serving as the caring advocate our customers rely upon to help them resolve their concerns.
- Answering incoming customer questions or concerns; researching any needed issues; and taking full ownership for responding back to customers with resolution to their problem within the time limit specified by company policy.
- Handling sensitive or confidential customer data in a professional, responsible manner.
- Providing quality service and support... More Detail