Customer Service Representative

Updated: April 12, 2024 10:29 AM GMT

AutoAid India

Aluva, Kerala

Job Description

We are looking for a Customer Service Representative to join our Operations team.

Experience

0 to 2 Years

About Autoaid.

A helping hand for all Automobile users, Auto Aid is an online platform with a mobile application through which a user can connect with an Automobile Service provider network pan India and receive any Automobile related service easily in any location in a very short duration.

Responsibilities.
• Answer calls from customers in need of assistance
• Place calls to Car Workshops and introduce the Auto Aid solution
• Follow the procedure to input data into the admin portal
• Track the progress of ongoing service requests
• Communicate any problems, questions or concerns to supervisory staff
• Communicate respectfully and politely with customers & partners at all times

Skill Set.
• Proficiency in at least 2 Indian languages is a must.
• Basic MS Excel skills
• Strong attention to detail
• Positive attitude to serve customers well
• Excellent phone... More Detail