Safety Investigations Specialist II - US&C ZTC Policy Adjudication

Updated: April 12, 2024 08:20 AM GMT

Uber

Mabalacat, Pampanga

#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but an outstanding individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.

About The Team

Uber Centers of Excellence (COEs) are contact management centers dedicated to providing outstanding customer support to riders and driver-partners 24/7. At our COEs, we hire Community Support Representatives, Managers, and many other important roles to support business needs and continued growth.

About The Role

The Community Operations organization at Uber is responsible for delivering extraordinary customer support to riders, drivers, eaters, and couriers. The Safety Investigations team provides fast and insightful support to customers during critical moments. We help impacted users by investigating urgent incidents, implementing... More Detail