Customer care coordinator

Updated: March 02, 2024 04:37 PM GMT

Full-time Job in Fot, Pest County

WebEye Magyarország Kft.

Fót, Hungary

communication with customers with a multiple product portfolio in email/telephoneusing of various IT systemssubmitting replenishment and registration of contracts, control of customer dataanswering invoicing inquiriesapplications in Navision for the registration of vehicles in toll systemsTMS (Ticket management system) – JIRA – daily activitiesdevelopment of the product and services associated with itcustomer service on the telephone linee-mail communicationdocument archivingblocks cardsadministrative activities related to logistics (if necessary)performs other tasks assigned to their direct superiorsgives incentives to improve the quality of services for clientsimmediately communicates information about possible impending problemsparticipates in education and personnel development within his job title according to the instructions of the company management.is continuously educated and obtains the latest information within his field and to the extent of the work performed.performs... More Detail

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