Donor Care Officer

Updated: April 10, 2024 09:13 PM GMT

South African National Blood Service

Pinetown

Introduction

The position is to collect quality safe blood and blood products according to specific targets set per blood drive (fixed or mobile).

Duties & Responsibilities

KEY PERFORMANCE AREAS (KPAS)
KPA 1 Financial
1.1 Manages cost per unit for both whole blood and specialised collections within agreed blood drive/donor centre target by determining, packing and loading the consumables for blood drive/donor centre as per the target.
1.2 Maintains and validates equipment to ensure that repairs are done timeously.
1.3 Reports increases / decreases in consumable usage to the Clinic Supervisor as well as discrepancies in consumable stock deliveries.

KPA 2 Customer Stakeholder
2.1 Manages stakeholder relations at the blood drive and/or donor centre.
2.2 Welcomes donors by greeting them as they enter the blood drive, assist with and/or guide them to the registration table.
2.3 Asks Donor to read pamphlets/posters before medical assessment.
2.4 Helps donors to complete donor forms and... More Detail