ITSM Manager/Change Manager

Updated: April 10, 2024 09:07 PM GMT

Ampstek

Rustenburg

Hi Professionals,

This is JasonMathew from Ampstek

Ampstek is hiring for Contract Assignments

Job Role: ITSM Manager/Change Manager

Exp Required: 5 years and Above

Job Location: Rustenburg

Job Type: B2B Contract

Skills Required

ITSM Manager Within our OT Service Operations team, you will be responsible for reporting. Detailed understanding of, and experience with, ITIL processes

including requirements gathering and testing. The Analyst is responsible for the review, analysis, and evaluate processes, systems, and user needs for planned projects based on the strategy for the department. ITSM Analyst promotes ITIL best practices across the full life cycle of services.

This includes supporting change and problem management as well as the service design and transition process.

You will work closely with the contracted ServiceNow Consultants and other Analysts to ensure the current business processes are mapped into the ServiceNow toolset. Roles and Responsibilities

Work with... More Detail