Client Relationship Officer Group Schemes

The Recruitment Agency South Africa (TRASA)

Benoni

Client Relationship Officer Group Schemes

Job Summary

Provide support, manage the client relationship and address any client issue that may arise. Assist with support to the members registered on our plans.

Key Responsible Areas
• Build relationships with the Employers
• Deal with all day to day activities that the employer may require
• Provide customer care support to members/companies
• Conduct general administrative duties

Tasks

Build relationships with the Employers
• Build ongoing relationships with key stakeholders at clients
• Be assigned and responsible for an assigned group of companies dealing with interalia:
• Check that New Companies are captured correctly on CRM
• Maintenance of the assigned companies information
• Compliance with FICA regulations
• Capture of new member applications and ongoing
• Confirm that all the necessary member information is received from the assigned company
• Check that policies are captured correctly and correct any errors
• Confirm new... More Detail

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