House Keeping Supervisor

Mathills Services Limited

Owerri, Nigeria

Responsibilities:

Staff Supervision: Supervise and train housekeeping staff. Create work schedules and ensure that staff adhere to company policies and procedures. Monitor staff performance and provide feedback for improvement.Cleaning and Maintenance: Oversee the cleaning and maintenance of guest rooms, public areas, and back-of-house areas. Ensure that all cleaning tasks are completed efficiently and to a high standard. Monitor inventory of cleaning supplies and equipment, and order supplies as needed.Quality Control: Conduct regular inspections to ensure cleanliness and maintenance standards are met. Address any maintenance issues promptly and ensure they are resolved.Guest Satisfaction: Respond to guest requests and concerns in a professional and timely manner. Work with the team to ensure that guest rooms are prepared according to company standards.Training and Development: Train new staff on housekeeping procedures and standards. Provide ongoing training and development... More Detail

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