Client Operations Specialist

Insight

Pasig, Metro Manila

Requisition Number: 96543

Position Overview

The Client Operations Specialist will be responsible for providing customer service and managing the sales processes of their assigned Account Executive or team of Account Executives (AE). This involves, but is not limited to: quoting, ordering and account management, mailbox and call management, part requests, report generation, order fulfillment, reporting, and collections. Pre-sales support functions include: pre-qualification of accounts, product pricing, research, configuration and product information

What You’ll Do At Insight
• The Client Operations Specialist will be responsible for developing efficient practices to serve business needs
• Work on special projects for clients and sales force as needed
• Attend Company, vendor, and publisher trainings and webinars, as directed
• Build relationships with other Insight departments and increase efficiencies where applicable
• Prioritize and respond to incoming client calls and emails
•... More Detail

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