Customer Support - Bacolod

Updated: April 10, 2024 07:55 AM GMT

Talent Outsourcing Channel Solutions

Bacolod, Negros Occidental

We are currently looking for highly motivated and dedicated individuals to join our team as Chat Support Associates.

In this role, you will have the opportunity to earn as much as 18,000 PHP per month.

Join us and become a valued member of our team!

Duties

Respond to customer inquiries and provide support through chat

Resolve customer issues and concerns in a timely manner

Ensure customer satisfaction by delivering high-quality service

Escalate complex issues to the appropriate department

Maintain detailed and accurate records of customer interactions

Stay updated on product knowledge and company policies

Collaborate with team members to achieve performance targets

Qualifications

At least a high school diploma or equivalent; additional education or training in customer service is a plus.

Proficiency in typing and multitasking to handle multiple chat conversations simultaneously.

Flexibility to work in rotating shifts, including evenings, weekends, and holidays. More Detail