Live Chat Associate - Work From Home

Metromart

Davao City, Davao del Sur

Job Description : MetroMart is seeking a passionate and driven Live Chat Associate to join our dynamic team. This is a part-time, work-from-home opportunity based in Davao City, Davao, Philippines.

As an Entry Level position, no prior experience is required, making this an excellent opportunity for those looking to kickstart their career in customer service.

Responsibilities : - Engage with customers through live chat to provide support and assistance with their inquiries, orders, and concerns- Resolve customer issues efficiently and effectively, ensuring a high level of customer satisfaction- Collaborate with other team members to address complex customer problems and escalations- Maintain a positive and professional attitude in all customer interactions- Work towards achieving performance targets and KPIs set by the company- Continuously seek opportunities for self-improvement and growth within the roleRequirements : - Must be passionate about providing exceptional customer... More Detail

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