Customer Care Coordinator

Updated: April 10, 2024 05:23 AM GMT

Dovetail HRS

Theale, Reading

• Negotiable salary
• Based in Theale
• 1 year Fixed Term Contract
• Experience not required

Our client is a leader in Europe providing cancer care and diagnostic imaging platform with a focus on four distinct healthcare markets.

They are a sucessful and growing business and are looking for a Customer Care Coordinator who will provide outstanding customer service to improve customer satisfaction and nurture client relationships. You will place customers at the centre of everything you do, understanding their wants and needs and maintain the critical link between clients, service providers and operations managers to achieve a bestin-class service.

Experience needed:
• Ideally you will have customer service experience over the telephone and by email but this is not essential.
• You will also have excellent verbal and written communication skills
• Excellent PC skills

The role involves:

Working as part of a team to ensure processes and procedures are followed accurately and are... More Detail