front desk agent Verified

Updated: April 10, 2024 01:50 AM GMT

Woodland Motor Inn

St. Paul, AB

Education: No degree, certificate or diploma. Tasks: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Investigate and resolve complaints and claims. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Contact customers to deliver requested wakeup calls. Provide customer service. Experience: Will train. More Detail

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