Customer Service Executive-Bahasa+ English OR Only English

Updated: April 09, 2024 10:59 PM GMT

Gratitude Inc

Batu Pahat, Johor (+3 others)

Job Title: Customer Service Executive - (Bahasa+English) / Only English

Qualification:

Completed with SPM, UEC, ICGSE certificate

Language:

Bahasa , English

Job Description: We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Executive. The ideal candidate should possess excellent communication skills in both Bahasa Melayu and English, with the ability to handle customer inquiries, complaints, comments, feedback, and other related issues. The role involves exceeding customer expectations through exceptional service and providing accurate information.

Responsibilities:

Proficient in English communication (speaking, reading, writing).
Handling all inbound calls related to customer general inquiries, complaints, comments, feedback, and other issues pertaining to the company's products.
Exceeding customer expectations in terms of service and providing accurate information.
Working collaboratively in a team to achieve key performance... More Detail