Management Trainee - Sta. Rosa

Updated: April 09, 2024 10:18 PM GMT

Jollibee Group of Companies

Santa Rosa, Laguna

Title: Management Trainee - Sta. Rosa

Position Summary

The Management Trainee is responsible on the creation of higher level of expertise and mastery of shift management to be able to achieve store operations shift sales and profit targets and at the same time achieve the FSC standards and continuously improve productivity level of service crews.

Primary Responsibilities
• Achieve shift sales target.
• Address customer feedback and complaints during the shift, ensuring top-tier customer service.
• Approve/disapprove leave applications during the shift in the absence of the Assistant Store Manager.
• Assist Store Manager in community relations activities.
• Clarify tasks, activities, and schedules during the shift.
• Ensure completeness of government permits and store requirements (e.g., health certificate, mayor's permit, business permit, BIR permit, etc.).
• Ensure compliance with cash control, employee discipline, and all company policies and procedures.
• Ensure crew... More Detail