Inside Sales/Customer Service Specialist (m/w/d)

Updated: April 09, 2024 08:28 PM GMT

DP World

Zuidwolde

As our Customers Service/Inside Sales Specialist, you will play a crucial role in generating revenue and maintaining strong customer relationships within the industry. You will be responsible for selling logistics services, managing customer inquiries and coordinating shipments to ensure timely and efficient delivery. Furthermore you will provide the customer rates and prices for his business, you will be the daily partner and face to our customers.

Responsibilities
• Target potential customers, develop and maintain a customer database and deliver compelling sales pitches to prospective customers.
• Serve as a primary point of contact for existing clients, address customer inquiries promptly and maintain strong, long-term customer relationships.
• Collaborate with the operations team to plan and coordinate shipments, ensure accurate and timely delivery, monitor shipment progress and resolve any issues that may arise.
• Maintain accurate record of sales, customer interactions and... More Detail