Customer service manager

Updated: April 09, 2024 03:10 PM GMT

Health insurance Job in Auburn, Washington

Firesidehomesolutions

Auburn, WA

Benefits :

Full-time Regular Employees (and their families) can enroll in medical, dental, vision, basic life insurance, and 401K. Employees will also accrue 80 hours of vacation per year for the first 9 years and eight paid holidays throughout the calendar yearResponsibilities : Manage, supervise, support and provide training and development of Customer Service RepsEnsure department maintains a positive impact on customers and is achieving set goalsPrepares, reviews and analyzes various customer service reports on a regular basisProvides consultations / guidance for escalated customersMaintain and oversee office including, but not limited to scheduling maintenance for building and office equipment, maintaining break area and other areasAccurately process orders, application forms and requests into systemsBack-up for customer service team and receptionistOther duties maybe assignedAbides by all safety rules set forth by company and governmental regulatory agencies and ensures that... More Detail