Service Desk Analyst - 39 hours

Updated: April 09, 2024 12:07 AM GMT

Pets at Home

Handforth

Location: Handforth with some wfh (approximately 80% office, 20% remote split)

Training: Will be provided

Chester House, Epsom Ave, Handforth, Cheadle, Greater Manchester, SK9 3DF

We are currently growing our IT Service Desk team. If you have an interest in IT, alongside proven experience in a Customer Service environment, then we would love to hear from you.

Our IT Service Desk is key in delivering IT Support services to over 450 Pet Care Centres and Vet Practices, alongside 4 Support Office buildings and 2 Distribution Centres around the UK. We support a variety of services to our colleagues, from Password Resets and Office 365 to software installations and hardware faults.

The role is based in our newly refurbished office at Handforth. It is easily accessed from the A34 bypass or a short walk from Handforth Train Station. We offer free parking if travelling by car and there are a range of facilities onsite that make up a comfortable and welcoming working space for our... More Detail